Welcome to InsideBox (“the App”), an Application provided by TeamKay LLC (“Company”, “TeamKay”, “we”, “our”, “us”).

InsideBox is a tool designed to give you peace of mind by keeping track of the things you put out of your sight. In order to do that, we may need to collect, use, store, and otherwise process your information, including your personal data (such as your name, email, or other identifiable data). This Privacy Policy describes how we do that and explains your data privacy rights.

By using the App, you are consenting to the use of your information in the manner set out in this Privacy Policy. You can choose to stop using the App and request deletion of all your data associated with the App at any time.

What Information We Collect

Information You Provide

Account Creation: If you create an account, we collect personal details such as your name and email address.

App Usage: We collect any information you input into the App, including images or photos you upload or capture with your device’s camera. Access to your camera and photo library is only enabled with your prior permission, and you can manage or revoke this access through your device settings at any time.

Communications: When you contact us with questions, requests for support, or other inquiries, we collect information such as your email address, phone number, or mailing address. We also collect the contents of your messages or attachments and any other information you choose to share during these communications.

Payment Information: If you subscribe to premium features within the App, you may need to provide payment information to complete the transaction. We use the Google Play and Apple App Store platforms to process payments, which means we do not store your payment details directly. Instead, these platforms handle payment processing securely on our behalf. We may receive some related information, such as your billing address and transaction details.

Google Play In-App Purchases:
You can view their Privacy Policy at Privacy & Terms – Google.
Apple Store In-App Purchases:
You can view their Privacy Policy at Apple Privacy Policy.

Automatically Collected Or Generated Information

In addition to the information you provide directly, we automatically collect certain data when you use our App. This helps us provide key functionalities, personalize the experience, understand user behavior, and improve the overall performance. Here's a summary of what we collect automatically:

Device Information: We collect details about the device you use, such as operating system version, device model (to check for compatibility and prevent crashes on unsupported devices), screen resolution (to ensure the interface displays correctly), and camera access (with your consent, to enable photo capture within the App). We may also access your device’s storage to save photos taken within the App.
App Usage Data: We collect essential data about your interaction with the App to manage features and ensure proper functionality. This includes in-app purchases you make, time spent using certain features, and general usage data necessary to maintain the App's core operations. This information does not include detailed behavioral tracking, which is handled by Google Analytics (if you consent).
Crash Logs: We automatically collect crash reports to help us identify and fix technical issues within the App. The data collected may include device information and technical details at the time of the crash but do not contain personally identifiable information. It is used solely for troubleshooting and improving the stability of the App.
User Settings: We store information about your preferences and settings within the App to personalize your experience, such as language selection (if applicable) or consent choices regarding data collection.

We use the automatically collected data for the following purposes:

To improve and optimize the App
To personalize your experience (if applicable)
To ensure your selections are remembered and respected
To troubleshoot technical issues and improve App stability
To provide customer support

Information Collected By Third-Party Services

We partner with trusted third-party companies to provide and improve our App’s functionality. These third-party service providers act as data processors, handling information solely under our instructions and for the purposes outlined below. They are contractually obligated to keep your data secure and confidential, and must comply with relevant privacy laws.

Service Requiring Your Consent

We may use Google Analytics for Firebase, a service provided by Google, to gain insights into how users interact with our App. This service allows us to understand usage patterns and improve features based on user behavior. With your consent, Google Analytics for Firebase may collect the following data:

Device Identifiers: Information like your device's advertising ID, which helps us track user behavior across sessions.
App Usage Patterns: Data such as screen views, session duration, and feature engagement to improve the user experience.
Basic Device Information: This includes your device’s operating system, model, and country to understand how different devices and regions interact with the App.

This data helps us identify areas for improvement, troubleshoot issues, and tailor features to meet user needs.

Data Retention

The data collected by Google Analytics for Firebase is retained for a period of 14 months. After this period, the data is automatically deleted unless it is required for compliance with legal obligations or to resolve disputes. You may also request deletion of your data by contacting our support team.

Your Control Over Data Collection

You will be asked to provide your consent before Google Analytics for Firebase begins collecting any data. You can change your consent preferences at any time by enabling or disabling Google Analytics for Firebase in the App’s settings.

If you previously consented to data collection and wish to have your data removed, you may contact our support team through the 'Contact Us' section. We will ensure the deletion of your data within 30 days upon request.

For more details on how Google Analytics handles your data, including retention policies and security practices, please visit Google’s Privacy and Security Page.

Services Necessary For The Running Of The App

Without the following services and the data they require to function, we wouldn't be able to deliver the core functionalities of the App or provide you with essential information. Therefore, this data is necessary for the App to run effectively.

Please note: If you have concerns about the use of any of these third-party services, you may choose to uninstall the App and delete your account. To learn more about how to delete your account and associated data, please refer to the "How to Access and Control Your Information" section below.

Firebase (Google LLC)

Our Application utilizes several Firebase services to function.

1. Firebase Authentication

Purpose: Firebase Authentication provides a safe and secure system for managing user sign-up and login within the Application. It employs industry-standard security practices such as secure password hashing and encryption of data in transit and at rest. Firebase also monitors for suspicious activity to help prevent unauthorized access.

Login Options: You can log in using your email address, Google account, or Apple account. If you choose to log in with your email address, you will receive a secure, time-sensitive link sent to your inbox, which you can use to access your account. This method eliminates the need for managing separate passwords or credentials. Alternatively, you can use your Google or Apple account for a streamlined and secure login process, leveraging the credentials you already manage with these services.

Information Collected: When signing up or logging in via email link, you provide your email address. If you choose to log in using your Google or Apple account, Firebase Authentication may also collect additional information such as your display name and profile picture, as well as your email address. Firebase also collects user-agent strings and IP addresses to enhance security and prevent abuse.

User Responsibility: You are responsible for ensuring that no one else has access to your email inbox or the credentials associated with your email account. If you use an existing Google or Apple account to log in, you are also responsible for keeping those account credentials secure. For enhanced security, we recommend enabling two-factor authentication (2FA) for your email account, if available, to reduce the risk of unauthorized access.

User Choices: You can manage your authentication information directly in the app, including using the "Delete account" feature to permanently remove your account and all associated data. If you prefer, you may also contact us through the methods outlined in the "Contact Us" section of this Privacy Policy for assistance with managing your information.

Data Retention: Data collected by Firebase Authentication is retained according to Firebase's data retention policies, which can be reviewed in their privacy statement linked below.

2. Cloud Firestore for Firebase

Purpose: Cloud Firestore for Firebase is used to store data you provide during normal Application usage. This may include text notes and other application-specific data.

Information Collected: Cloud Firestore itself does not collect any information beyond the data you provide. However, Firebase Security Rules implemented within our Application may log information such as source IP addresses or user-agent strings for auditing and security purposes. These rules define who can access and modify your data to ensure appropriate safeguards are in place.

User Responsibility: You are responsible for the content you choose to store within the Application. We strongly advise against storing sensitive information that could be used for identity theft or financial fraud, such as:

Social Security numbers
Driver's license numbers
Passport information
Bank account numbers or credit card details
Login credentials for other accounts

If you choose to store any sensitive information within your notes, please be aware that you do so at your own risk.

User Choices: You can access, update, or delete your stored data within the Application or by contacting us through the methods outlined in the "Contact Us" section of this Privacy Policy.

3. Cloud Storage for Firebase

Purpose: Cloud Storage for Firebase is used to store photos you take directly within the Application.

Information Collected: Photos you capture and choose to store within the Application are uploaded to Cloud Storage for Firebase. In addition to the photos themselves, basic metadata such as the filename, upload date, and file size may also be stored. Firebase Security Rules, which control access to stored photos, may log additional information such as the source IP address for auditing and security purposes.

User Responsibility: You are responsible for the content of the photos you choose to store within the Application. We strongly advise against storing photos that contain sensitive information, such as:

Images of financial documents
Identification documents (e.g., passports, driver's licenses)
Images that could be considered private or intimate, including photos that reveal intimate body parts.

If you choose to store photos containing sensitive information within Cloud Storage, you do so at your own discretion. We encourage you to carefully consider the risks before uploading such content.

User Choices: You can access and delete your stored photos within the Application or by contacting us through the methods outlined in the "Contact Us" section of this Privacy Policy.

4. Firebase Crashlytics

Purpose: We use Firebase Crashlytics to enhance the stability and functionality of our App. Crashlytics helps us understand and address issues related to app crashes and errors.

Information Collected: Firebase Crashlytics collects data on app crashes and errors to help us identify and resolve issues you may encounter. This data is typically anonymized and does not contain personal information that could identify you.

Security Disclaimer

While Firebase adheres to industry-standard security practices, no system is completely immune to breaches. In the unlikely event of a security incident, we will take all reasonable measures to address the issue and notify affected users. However, TeamKay LLC cannot be held liable for any damages resulting from unauthorized access to your data.

For more information on Firebase's security practices, please refer to the following resources:

Firebase Privacy Policy: This policy outlines how Firebase collects, uses, and protects your personal information.
Firebase Security Practices: This document provides detailed information on the security measures implemented by Firebase to protect data.

Algolia Search (Algolia, Inc.)

Our Application uses Algolia to provide a fast and efficient search function for the content stored within the Application. Here’s how Algolia operates and the data involved:

Purpose: Algolia enables us to offer powerful search functionality within the Application. When you perform a search, your query is sent to Algolia's servers to retrieve relevant results from your data.

Information Collected: Algolia collects your search queries and may also gather anonymized data related to your searches to enhance the search experience. This anonymized data may include search terms and search frequency, but it does not contain personally identifiable information (PII).

Data Storage: Search queries and anonymized search data are stored on Algolia's servers. Algolia implements industry-standard security measures to safeguard your data.

For more information on Algolia's privacy practices, please refer to their privacy policy.

Additional Services

Please note that these services may change, or additional services may be added in the future. We receive information from third-party services either with your consent or when it is essential for the App to function properly. Any additional partners will be required to adhere to the same data protection standards outlined in this Privacy Policy.

How We Use Your Information

How we use the information we collect depends on how you interact with the App and the options you have chosen. The specific purposes for which we use your information include:

To provide the App and manage your data: We and our third-party service providers rely on your information to provide the App, including authenticating your identity when you log in, managing your data, offering customer support, and maintaining the App's operation.
For research and development: With your consent, we use information about how users interact with the App, as well as feedback you provide, to troubleshoot issues, identify trends, and enhance the App’s functionality, speed, security, and reliability. This may include the use of aggregated or anonymized data, which does not identify any individual, to make informed decisions and improvements to the App.
Customer support: We use your information to address technical problems, respond to your requests for help, analyze crash data, and improve the overall performance of the App.
For safety and security: We and our third-party providers use your data to verify accounts, monitor for suspicious or fraudulent activity, and enforce compliance with our policies.
To protect our legitimate business interests and legal rights: We use your information as necessary to comply with legal obligations, protect our legal rights, and fulfill regulatory and audit requirements, where applicable.
With your consent: When you provide consent for a specific purpose not listed above, such as allowing us to publish testimonials or featured stories, we use your data for that purpose.
Legal bases for processing (for EEA users): For users in the European Economic Area (EEA), we process your information only where we have legal grounds to do so under EU laws. The legal bases include:

Providing the App: We need your data to operate the App, offer customer support, and protect the security of the platform.
Legitimate interests: We use your data to pursue legitimate business interests, such as research, marketing, and protecting our legal rights, provided that your data protection interests are not overridden.
Your consent: You may provide consent for specific uses of your data.
Legal obligations: We may need to process your information to comply with legal or regulatory requirements.

For other purposes: We may also use your data for other purposes such as analyzing data, identifying usage trends, evaluating marketing effectiveness, and improving your overall experience with the App.

If you have given consent for a specific purpose, you have the right to withdraw that consent at any time, though this will not affect the legality of any prior processing. Where we rely on legitimate interest to process your data, you have the right to object to such use, but in some cases, this may affect your ability to continue using the App.

How We Store And Secure Your Information

Information Storage And Security

We use third-party data hosting services (as listed earlier) to store the information we collect. Both we and our partners implement technical measures designed to safeguard your data. However, while we strive to protect your information, no security system is entirely foolproof. Due to the inherent risks of transmitting data over the Internet, we cannot fully guarantee the absolute security of your data while it is in transit or stored within our systems. If a data security issue arises, we will respond to inquiries within a reasonable timeframe.

How Long We Keep Your Information

The duration for which we retain your information depends on its type, as explained in more detail below. Once retention periods are over, we either delete or anonymize your data. In cases where deletion is not feasible (for instance, if data is stored in backup archives), we securely store and isolate it from any further processing until it can be removed.

We also respect the retention policies of the third-party services we utilize, as described earlier.

Account Information

We retain your account information until you choose to delete your account. Some information may be kept for longer to meet legal obligations, resolve disputes, enforce agreements, maintain business operations, or improve our App. In cases where information is retained for improvement or development, we take steps to anonymize data that could directly identify you. Such information is only used to gather aggregated insights about the App’s usage, not to analyze personal details.

Information You Input In The App

For all users: If you choose to delete your account, all data associated with your account will be permanently deleted. Please be aware that this action is irreversible.
For guest account users: If you use the App in guest mode, the data you input may not be preserved. Since there is no way to associate your data with a permanent account, if you are logged out or lose access, we may not be able to recover your data. Guest mode is intended for demo purposes, and we encourage you to create an account to save your data securely.
For free account users: If you are using the free version of the App, we will store the information you input for up to 1 year after your last login. After this period, if you have not accessed your account, we will delete your data. You will be notified by email prior to the deletion. Please ensure that the email address you provided during registration is up-to-date and that you check your inbox regularly, as it is your responsibility to respond to the notification if you wish to retain your data.
For premium account users: If you are using the premium version of the App, your data will be retained for 60 days after your subscription expires or fails to renew. Unless you renew your subscription, after this period your data will be permanently deleted. You will be notified by email in advance of this deletion. Please ensure that your email address is correct and that you monitor it for important notifications. You are encouraged to download a report containing the information you have entered in the App if you do not plan to renew your subscription. Please note that the report reflects the data stored in the database at the time of generation, so it is your responsibility to request it before the data is deleted.

Automatically Collected Data

Automatically collected data is generally retained for shorter periods, unless it is needed to enhance security, improve the App’s functionality, or comply with legal obligations.

How We Might Disclose Your Information

Business Transactions

If the Company is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you in advance if your personal data will be subject to a different privacy policy as a result.

Law Enforcement

The Company may be required to disclose your personal data in response to lawful requests from public authorities, such as courts or government agencies.

Other Legal Requirements

We may disclose your personal data if we believe in good faith that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate potential wrongdoing in connection with the App
Protect the personal safety of users of the App or the public
Defend against legal claims or liability

How To Access And Control Your Information

Below is a summary of your rights in relation to your data, how to exercise them, and any limitations. We aim to respond to requests within 30 days.

Access and update your information: You can access and update certain information about you, such as editing your email address within the App's settings. To request other information, contact us through the methods outlined in the "Contact Us" section of this Privacy Policy.
Delete your information: You can delete certain information, such as content you’ve entered, manually within the App by selecting the delete option for each entry. If you wish to delete your entire account, you can do so using the "Delete Account" option in settings, which will also result in the immediate deletion of all your content. Please note, we may need to retain some data if required by law or for legitimate business interests.
Request to stop using your information: You can ask us to stop processing your information, especially if you believe we no longer have the appropriate rights to use it. Contact us through the methods outlined in the "Contact Us" section of this Privacy Policy for assistance.
Data Portability: You can download a report containing the information you have entered in the app. It will reflect the data stored in the database at the time the report is generated.
“Do Not Track” feature: Currently, we do not respond to DNT browser signals. If a standard is adopted, we will notify users in an updated Privacy Policy.
Your data is not sold: We do not sell your personal information to third parties. We only use Google Analytics to monitor usage and improve app performance, and your data is handled according to our third-party partners' privacy policies.
Non-discrimination: We will not discriminate against you for exercising your data rights.

Limitations on your requests:

Please note that your requests may be limited in certain circumstances, such as when fulfilling your request would reveal information about another person, or when legal obligations or legitimate interests require us to retain certain data. If you have authorized us to share your data with third parties, such as through an optional service integrated into the app, we will need to coordinate with those third parties to process your request. This may take longer than if we were solely responsible for the data.

Children’s Privacy

InsideBox is not intended for use by anyone under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information unless explicit parental consent is obtained to retain the account and associated information. If you become aware that a child has provided us with personal information, please contact us immediately.

Policy Updates

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, such as the introduction of new third-party services or modifications in how we process your data. If we make significant changes to this policy, we will notify you by email or through a notification in the App. Your continued use of the App after such changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, you can reach us via email at info@teamkapps.com or use the "Contact Us" feature in the App, which will automatically create an email with our contact information pre-filled for your convenience.

This Privacy Policy was last updated on November 10, 2024.